{"id":11362,"date":"2026-09-21T02:18:57","date_gmt":"2026-09-21T02:18:57","guid":{"rendered":"https:\/\/dotsfreshfood.com\/about-us\/"},"modified":"2026-09-21T02:19:05","modified_gmt":"2026-09-21T02:19:05","slug":"about-us","status":"publish","type":"page","link":"https:\/\/dotsfreshfood.com\/ar\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n<style>\n.dots-about{--o:#f07a1a;--o-dk:#c85e08;--o-lt:#fff1e4;--ink:#2a1f17;--mut:#6b5d52;--line:#f0e2d4;\n  color:var(--ink);font-size:17px;line-height:1.7;max-width:1080px;margin:0 auto;padding:0 16px}\n.dots-about *{box-sizing:border-box}\n.dots-about h1,.dots-about h2,.dots-about h3{line-height:1.25;color:var(--ink);margin:0 0 .5em}\n.dots-about h1{font-size:clamp(30px,5vw,46px);letter-spacing:-.5px}\n.dots-about h1 span{color:var(--o)}\n.dots-about h2{font-size:clamp(24px,3.4vw,32px);margin-top:0}\n.dots-about h3{font-size:19px}\n.dots-about p{margin:0 0 1em}\n.dots-about section{padding:48px 0;border-bottom:1px solid var(--line)}\n.dots-about section:last-of-type{border-bottom:0}\n.dots-about .eyebrow{display:inline-block;font-size:13px;font-weight:700;letter-spacing:1.5px;text-transform:uppercase;color:var(--o-dk);margin-bottom:10px}\n.dots-about .hero{padding-top:56px}\n.dots-about .lead{font-size:clamp(18px,2.2vw,21px);color:var(--mut);max-width:800px}\n.dots-about .facts{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;margin-top:28px}\n.dots-about .fact{background:var(--o-lt);border-left:4px solid var(--o);border-radius:12px;padding:16px 18px}\n.dots-about .fact b{display:block;font-size:13px;text-transform:uppercase;letter-spacing:1px;color:var(--o-dk)}\n.dots-about .grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:18px;margin-top:22px}\n.dots-about .card{border:1px solid var(--line);border-radius:16px;padding:22px;background:#fff}\n.dots-about .card p{color:var(--mut);margin:0}\n.dots-about .num{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:50%;background:var(--o);color:#fff;font-weight:700;margin-bottom:10px}\n.dots-about .serve{background:var(--o-lt);border-radius:20px;padding:28px}\n.dots-about .serve ol{margin:10px 0 0;padding-left:22px}\n.dots-about .serve li{margin-bottom:6px}\n.dots-about ul.clean{list-style:none;padding:0;margin:0}\n.dots-about ul.clean li{padding:10px 0;border-bottom:1px dashed var(--line)}\n.dots-about ul.clean li:last-child{border-bottom:0}\n.dots-about table{width:100%;border-collapse:collapse;margin-top:18px;font-size:16px}\n.dots-about th,.dots-about td{text-align:left;padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:top}\n.dots-about th{background:var(--o-lt);color:var(--o-dk)}\n.dots-about .tablewrap{overflow-x:auto}\n.dots-about details{border:1px solid var(--line);border-radius:12px;padding:14px 18px;margin-bottom:10px;background:#fff}\n.dots-about summary{cursor:pointer;font-weight:700}\n.dots-about summary::marker{color:var(--o)}\n.dots-about details p{margin:10px 0 0;color:var(--mut)}\n.dots-about .cta{background:var(--o);color:#fff;border-radius:20px;padding:36px;text-align:center;margin:48px 0}\n.dots-about .cta h2{color:#fff}\n.dots-about .cta p{color:#fff3e8}\n.dots-about .btn{display:inline-block;background:#fff;color:var(--o-dk);font-weight:700;padding:13px 26px;border-radius:999px;text-decoration:none;margin:6px}\n.dots-about .btn.alt{background:var(--ink);color:#fff}\n.dots-about a{color:var(--o-dk);font-weight:600}\n.dots-about address{font-style:normal}\n<\/style>\n\n<div class=\"dots-about\">\n\n  <section class=\"hero\">\n    <span class=\"eyebrow\">About Dots Fresh Food<\/span>\n    <h1>Fresh, Real Food for Dogs <span>Since 2017<\/span><\/h1>\n    <p class=\"lead\"><strong>Dots Fresh Food<\/strong> is an Egyptian fresh dog food brand, founded in 2017, that makes frozen, minced, ready-to-serve meals from real ingredients such as chicken, beef and salmon with rice and fresh vegetables. Every meal is produced at our own facility in 10th of Ramadan City and delivered frozen to dog owners across Cairo. Just thaw it and serve it to your dog.<\/p>\n    <p>We started Dots with one simple belief: dogs deserve food that looks and smells like real food. Instead of dry, heavily processed kibble, we prepare small batches of balanced meals from ingredients you can recognise, mince them, and freeze them at the right temperature to lock in freshness and nutrients.<\/p>\n\n    <div class=\"facts\">\n      <div class=\"fact\"><b>Founded<\/b>2017, Egypt<\/div>\n      <div class=\"fact\"><b>What we make<\/b>Fresh cooked &amp; raw meals for dogs<\/div>\n      <div class=\"fact\"><b>Format<\/b>Frozen, minced, ready to serve<\/div>\n      <div class=\"fact\"><b>Made in<\/b>Our kitchen in 10th of Ramadan City<\/div>\n      <div class=\"fact\"><b>Delivery<\/b>Cairo, Egypt<\/div>\n      <div class=\"fact\"><b>Payment<\/b>Cash on delivery<\/div>\n    <\/div>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\">Our story<\/span>\n    <h2>Why Dots Exists<\/h2>\n    <p>For years, dog owners in Egypt had two choices: dry kibble or cooking at home. Kibble is convenient but highly processed, and home cooking takes time and is hard to balance nutritionally. Dots Fresh Food was founded in 2017 to close that gap, giving dogs the nutrition of a home-cooked meal and giving owners the convenience of a meal that is already prepared.<\/p>\n    <p>Since then, Dots has grown into one of the established names in fresh dog food in Egypt, trusted by dog owners who order again and again. Our meals are also available through selected pet shops.<\/p>\n  <\/section>\n\n  <section>\n    <div class=\"serve\">\n      <span class=\"eyebrow\">Ready to serve<\/span>\n      <h2>Thaw It, Serve It. That\u2019s It.<\/h2>\n      <p>Every Dots meal arrives <strong>frozen, minced and fully prepared<\/strong>. There is no cooking, chopping or mixing at home.<\/p>\n      <ol>\n        <li>Keep your meals in the freezer as soon as they arrive.<\/li>\n        <li>Thaw one meal before mealtime.<\/li>\n        <li>Serve it straight to your dog.<\/li>\n      <\/ol>\n    <\/div>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\">What we stand for<\/span>\n    <h2>Our Promise to Every Dog<\/h2>\n    <div class=\"grid\">\n      <div class=\"card\"><h3>Real ingredients only<\/h3><p>Real chicken, beef, salmon, rice and vegetables. No mystery meals and no artificial preservatives.<\/p><\/div>\n      <div class=\"card\"><h3>Sourced from local farms<\/h3><p>We work with local farms and trusted suppliers so ingredients reach our kitchen fresh.<\/p><\/div>\n      <div class=\"card\"><h3>Balanced by experts<\/h3><p>Our culinary team designs each recipe to balance taste and nutrition, including protein, Omega-3, Vitamin A, Vitamin D, zinc and phosphorus.<\/p><\/div>\n      <div class=\"card\"><h3>Frozen at peak freshness<\/h3><p>Meals are frozen at the optimal temperature before delivery, so freezing, not chemicals, keeps them fresh.<\/p><\/div>\n    <\/div>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\">How it works<\/span>\n    <h2>From Our Kitchen to Your Dog\u2019s Bowl<\/h2>\n    <div class=\"grid\">\n      <div class=\"card\"><span class=\"num\">1<\/span><h3>Select<\/h3><p>Proteins and vegetables are chosen for quality and nutritional value.<\/p><\/div>\n      <div class=\"card\"><span class=\"num\">2<\/span><h3>Prepare &amp; mince<\/h3><p>Meals are cooked in small batches, or prepared raw for our raw range, then minced at our 10th of Ramadan facility.<\/p><\/div>\n      <div class=\"card\"><span class=\"num\">3<\/span><h3>Freeze<\/h3><p>Each meal is portioned and frozen to lock in freshness.<\/p><\/div>\n      <div class=\"card\"><span class=\"num\">4<\/span><h3>Deliver<\/h3><p>Orders are delivered frozen to your door in Cairo, and you pay cash on delivery.<\/p><\/div>\n    <\/div>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\">Our recipes<\/span>\n    <h2>Our Fresh Dog Meals<\/h2>\n    <p>Dots makes five fresh recipes for dogs. Rotating between proteins gives your dog variety and a broader range of nutrients.<\/p>\n    <div class=\"tablewrap\">\n      <table>\n        <thead><tr><th>Meal<\/th><th>Type<\/th><th>Main protein<\/th><\/tr><\/thead>\n        <tbody>\n          <tr><td><a href=\"\/product\/fresh-chicken-meal-for-dogs\/\">Fresh Chicken Meal<\/a><\/td><td>Cooked<\/td><td>Chicken<\/td><\/tr>\n          <tr><td><a href=\"\/product\/fresh-meat-meal-for-dogs\/\">Fresh Meat Meal<\/a><\/td><td>Cooked<\/td><td>Beef, with zucchini, carrots, beans, potatoes, rice and salmon oil<\/td><\/tr>\n          <tr><td><a href=\"\/product\/fresh-fish-meal-for-dogs\/\">Fresh Salmon Fish Meal<\/a><\/td><td>Cooked<\/td><td>Salmon<\/td><\/tr>\n          <tr><td><a href=\"\/product\/fresh-protein-combo-meal-for-dogs\/\">Fresh Protein Combo Meal<\/a><\/td><td>Cooked<\/td><td>A blend of proteins<\/td><\/tr>\n          <tr><td><a href=\"\/product\/fresh-raw-meal-for-dogs\/\">Fresh Raw Meal<\/a><\/td><td>Raw<\/td><td>Raw proteins for raw-fed dogs<\/td><\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\" id=\"bundles\">Save with bundles<\/span>\n    <h2>Fresh Meal Bundles<\/h2>\n    <p>Dots bundles combine chicken, beef and protein combo meals in one order, so your dog rotates between proteins at a lower price per meal. Availability changes with production, so a bundle may be temporarily out of stock.<\/p>\n    <div class=\"tablewrap\">\n      <table>\n        <thead><tr><th>Bundle<\/th><th>Total meals<\/th><th>Chicken<\/th><th>Beef<\/th><th>Protein Combo<\/th><\/tr><\/thead>\n        <tbody>\n          <tr><td><a href=\"\/product\/mixed-protein-bundle-30-fresh-meals-for-dogs\/\">Mixed Protein Bundle \u2013 30 Meals<\/a><\/td><td>30<\/td><td>10<\/td><td>10<\/td><td>10<\/td><\/tr>\n          <tr><td><a href=\"\/product\/beef-combo-protein-bundle-40-fresh-meals-for-dogs\/\">Beef &amp; Combo Protein Bundle \u2013 40 Meals<\/a><\/td><td>40<\/td><td>20<\/td><td>10<\/td><td>10<\/td><\/tr>\n          <tr><td><a href=\"\/product\/mixed-protein-bundle-50-fresh-meals-for-dogs\/\">Mixed Protein Bundle \u2013 50 Meals<\/a><\/td><td>50<\/td><td>15<\/td><td>15<\/td><td>20<\/td><\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n    <p style=\"margin-top:18px\"><a href=\"\/product-category\/dogs-food\/\">See all meals and bundles<\/a><\/p>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\">Fresh vs dry<\/span>\n    <h2>How Fresh Food Differs from Kibble<\/h2>\n    <div class=\"tablewrap\">\n      <table>\n        <thead><tr><th><\/th><th>Dots Fresh Food<\/th><th>Typical dry kibble<\/th><\/tr><\/thead>\n        <tbody>\n          <tr><td>Processing<\/td><td>Gently cooked or raw, minced, then frozen<\/td><td>High-heat extrusion<\/td><\/tr>\n          <tr><td>Ingredients<\/td><td>Recognisable meat, fish and vegetables<\/td><td>Often meals, by-products and fillers<\/td><\/tr>\n          <tr><td>Preservatives<\/td><td>None added; freezing keeps it fresh<\/td><td>Often uses preservatives for shelf life<\/td><\/tr>\n          <tr><td>Moisture<\/td><td>Naturally high, like real food<\/td><td>Low<\/td><\/tr>\n          <tr><td>Preparation<\/td><td>Thaw and serve<\/td><td>Pour and serve<\/td><\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\">FAQ<\/span>\n    <h2>Frequently Asked Questions<\/h2>\n\n    <details open><summary>What is Dots Fresh Food?<\/summary>\n      <p>Dots Fresh Food is an Egyptian fresh dog food brand founded in 2017. It makes frozen, minced, ready-to-serve meals from real ingredients such as chicken, beef, salmon, rice and vegetables, and delivers them across Cairo.<\/p><\/details>\n\n    <details><summary>How do I serve Dots meals?<\/summary>\n      <p>Dots meals come frozen, minced and fully prepared. Thaw a meal and serve it directly to your dog. No cooking is needed.<\/p><\/details>\n\n    <details><summary>When was Dots Fresh Food founded?<\/summary>\n      <p>Dots Fresh Food was founded in 2017 in Egypt.<\/p><\/details>\n\n    <details><summary>Where is Dots Fresh Food made?<\/summary>\n      <p>All meals are prepared at the Dots Fresh Food production facility in 10th of Ramadan City, Egypt.<\/p><\/details>\n\n    <details><summary>Where does Dots Fresh Food deliver?<\/summary>\n      <p>We deliver frozen meals within Cairo, Egypt. Delivery fees and estimated delivery times are shown at checkout.<\/p><\/details>\n\n    <details><summary>How do I pay for my order?<\/summary>\n      <p>All orders on dotsfreshfood.com are paid cash on delivery. Nothing is charged online.<\/p><\/details>\n\n    <details><summary>Does Dots offer bundles?<\/summary>\n      <p>Yes. Dots offers three bundles, all priced lower per meal than single meals: the Mixed Protein Bundle of 30 meals (10 chicken, 10 beef, 10 protein combo), the Beef &amp; Combo Protein Bundle of 40 meals (20 chicken, 10 beef, 10 protein combo) and the Mixed Protein Bundle of 50 meals (15 chicken, 15 beef, 20 protein combo).<\/p><\/details>\n\n    <details><summary>How should I store Dots meals?<\/summary>\n      <p>Put meals in the freezer as soon as they arrive and thaw only what your dog will eat. Proper storage keeps the food fresh and safe.<\/p><\/details>\n\n    <details><summary>Is fresh food better than dry dog food?<\/summary>\n      <p>Fresh food is minimally processed and keeps more of its natural moisture and nutrients than dry kibble. Many owners notice better appetite, energy and coat condition after switching. Always consult your vet about your dog\u2019s specific dietary needs.<\/p><\/details>\n  <\/section>\n\n  <section>\n    <span class=\"eyebrow\">Get in touch<\/span>\n    <h2>Contact Dots Fresh Food<\/h2>\n    <address>\n      <ul class=\"clean\">\n        <li><strong>Brand:<\/strong> Dots Fresh Food<\/li>\n        <li><strong>Founded:<\/strong> 2017<\/li>\n        <li><strong>Production facility:<\/strong> 10th of Ramadan City, Egypt<\/li>\n        <li><strong>Delivery area:<\/strong> Cairo, Egypt<\/li>\n        <li><strong>Email:<\/strong> <a href=\"mailto:info@dotsfreshfood.com\">info@dotsfreshfood.com<\/a><\/li>\n        <li><strong>Instagram:<\/strong> <a href=\"https:\/\/www.instagram.com\/dotsfreshfood\/\" rel=\"noopener\" target=\"_blank\">@dotsfreshfood<\/a><\/li>\n      <\/ul>\n    <\/address>\n  <\/section>\n\n  <div class=\"cta\">\n    <h2>Give Your Dog a Fresh Start<\/h2>\n    <p>Real food, made in Egypt since 2017. Frozen, minced and ready to serve.<\/p>\n    <a class=\"btn\" href=\"\/product-category\/dogs-food\/\">Shop Fresh Meals<\/a>\n    <a class=\"btn alt\" href=\"#bundles\">View Bundles<\/a>\n  <\/div>\n\n<\/div>\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"Organization\",\n      \"@id\": \"https:\/\/dotsfreshfood.com\/#organization\",\n      \"name\": \"Dots Fresh Food\",\n      \"url\": \"https:\/\/dotsfreshfood.com\/\",\n      \"description\": \"Egyptian fresh dog food brand founded in 2017, making frozen, minced, ready-to-serve dog meals from real ingredients, produced in 10th of Ramadan City and delivered across Cairo.\",\n      \"foundingDate\": \"2017\",\n      \"email\": \"info@dotsfreshfood.com\",\n      \"address\": {\n        \"@type\": \"PostalAddress\",\n        \"addressLocality\": \"10th of Ramadan City\",\n        \"addressCountry\": \"EG\"\n      },\n      \"areaServed\": { \"@type\": \"City\", \"name\": \"Cairo\" },\n      \"knowsAbout\": [\"fresh dog food\", \"raw dog food\", \"frozen dog food\", \"dog nutrition\"],\n      \"sameAs\": [\"https:\/\/www.instagram.com\/dotsfreshfood\/\"],\n      \"contactPoint\": {\n        \"@type\": \"ContactPoint\",\n        \"contactType\": \"customer service\",\n        \"email\": \"info@dotsfreshfood.com\",\n        \"areaServed\": \"EG\",\n        \"availableLanguage\": [\"English\", \"Arabic\"]\n      }\n    },\n    {\n      \"@type\": \"AboutPage\",\n      \"@id\": \"https:\/\/dotsfreshfood.com\/about-us\/#webpage\",\n      \"url\": \"https:\/\/dotsfreshfood.com\/about-us\/\",\n      \"name\": \"About Dots Fresh Food\",\n      \"about\": { \"@id\": \"https:\/\/dotsfreshfood.com\/#organization\" },\n      \"inLanguage\": \"en\"\n    },\n    {\n      \"@type\": \"FAQPage\",\n      \"mainEntity\": [\n        {\"@type\":\"Question\",\"name\":\"What is Dots Fresh Food?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Dots Fresh Food is an Egyptian fresh dog food brand founded in 2017. 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